Features
How do I access the settings in the application?
- Touch your avatar at the top left of the screen.
- Touch the cogwheel ⚙️ in the top right-hand corner of the screen.
‣
How do I change the language used by the application?
‣
What languages is the application available in?
‣
How can I change the price of a pack of cigarettes?
‣
How can I change the date of a cigarette smoked or a craving overcome?
‣
What figures does the Kwit application base its calculations on?
‣
How do we change the currency?
‣
What does XP mean?
‣
How can I change my stop date?
‣
How do I reset the application to 0?
‣
Why do the data remain unchanged after smoking a cigarette?
‣
How do you calculate the consumption of rolled or tubed cigarettes?
‣
How do I make a motivational card appear?
‣
Where can I find my nicotine information?
‣
How do I report my use of nicotine replacement products or electronic cigarettes?
‣
How do I change the application's appearance?
‣
Why is Kwit's interface different from the Play Store or App Store?
‣
Why does the money saved remain at 0?
‣
Why is all my progress still at 0?
‣
How do I install Kwit widgets on my phone?
Account and personal data
‣
How can I guarantee the security of my data?
‣
How do I delete my account and data?
‣
Why don't I receive the e-mail to reset my password?
‣
Why do I need an account to use Kwit?
Subscriptions
‣
How do I cancel my subscription?
‣
How do I get a refund?
‣
I've paid for a Premium subscription but I can't access the new features in the application. What should I do?
‣
I took out a one-year subscription to take advantage of the 3-day free trial but was charged immediately afterward. Can you explain why?
‣
What features are included in the Premium version of Kwit?
‣
Why pay for more features?
Contact
How to report a technical problem using the application?
- Go to Settings ⚙️.
- Touch "Problem? Contact us".
- An e-mail will open with technical information. Please, do not delete it.
- Enter your message - the more explicit you are, the more information we'll have to help you solve your problem.
‣
How can I exchange with other Kwitters?
‣
How can I share my Kwitter experience?
‣
How do you suggest a new feature?
‣
How can I contact Kwit without a user account?
Healthcare professionals and tobaccologists
‣
I'm a healthcare professional, and I'd like to recommend Kwit to my patients. How can I find out more about Kwit?
‣
The application is based on CBT (Cognitive Behavioral Therapy). How does this translate into the application?
‣
What scientific studies prove the effectiveness of the elements you use in the application (gamification, CBT, positive reinforcement)?
‣